What should I do if I need to change or cancel my order after placing it with May & June Bakes?

How to Change or Cancel Your Order with May & June Bakes

At May & June Bakes, we understand that plans can change. If you need to modify or cancel your order, this guide will help you navigate the process smoothly while ensuring the quality and freshness of your baked treats.

Contacting May & June Bakes as Soon as Possible

To request a change or cancellation, please get in touch promptly via WhatsApp, Instagram DM, or phone call. Early communication helps us manage your order effectively and maintain the freshness and quality you expect.

Changing or Cancelling Custom Cakes

Custom cakes are crafted with special care and require advance preparation. Please note the following:

• Changes may not be possible once preparation has started.
• Cancellations could incur a partial charge based on how far the production has progressed and the advance payment already made.

Changing or Cancelling Standard Cakes and Other Items

For standard cakes, cupcakes, dessert boxes, and tea-time treats, we strive to accommodate your change or cancellation request if:

• Your request is received promptly after placing the order.
• The order preparation has not yet begun.

Please understand that last-minute changes or cancellations may not be feasible due to our emphasis on freshness and quality.

Payment Adjustments and Refunds

For cancelled orders where payment has already been made, refunds will be processed considering any applicable charges based on order status. For custom cakes requiring a 50% advance, this amount may be retained partially or fully depending on production progress.

Recommendations to Ensure Smooth Ordering

• Place orders at least 24 hours in advance for standard cakes and desserts.
• Allow up to 5 days for large or multi-tier custom cakes.
• Contact us immediately if you need to request changes or cancellations.

How to Contact Us

You can reach May & June Bakes via:

• WhatsApp: [Insert WhatsApp number]
• Instagram Direct Message: [Insert Instagram handle]
• Phone Call: [Insert phone number]

We appreciate your understanding and cooperation as we strive to deliver desserts filled with joy, comfort, and love in every bite.

For any further questions or assistance, please do not hesitate to contact our team.